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Slapton, South Hams, Devon

01548 580 496 0780 858 3031

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Terms, Conditions and Policies

The large small print

Grooming

  • All prices are ‘from’ and dependant on coat condition, previous grooming techniques, style and behaviour of the dog.
  • All trims are clipped pet trims unless otherwise stated.
  • Drop coated breed prices are for teddy style trims in a 6-8 week cycle.

Pampering

  • All prices are in addition to the standard grooming tariff and include the product and additional treatment time.

Price reviews

  • Prices reviewed Annually.
  • Prices correct at 1 May 2018.

Payments

  • Payment by Cash, Card or BACS for regular clients

GIFT VOUCHERS AVAILABLE FOR SOOTYPAWS GROOMING SERVICES OR PAMPERING TREATMENTS.

Questions

If you have any questions you can contact Louise at SootyPaws on:
Telephone: 01548 580 496
Mobile: 0780 858 3031
Email: louise@sootypaws.co.uk

Privacy policy

Cookies

We use Google Analytics to monitor the use of SootyPaws.co.uk so that we can get a better understanding of how the site is used as a whole, what’s working and what isn’t.

We do not collect any personally identifiable information, nor do we re-sell any of the information that we collect.

To function, Google Analytics sets a cookie up on your computer or device. This cookie is a small text file containing a random number assigned to your device. Analytics uses cookies to build up a sense of how the site is used by visitors.

No personally identifiable information is transmitted or stored, and we do not collect User IDs, IP addresses or other pseudonymous identifiers.

Booking form and data usage

When you fill out the booking form, we only use the information that you submit to contact you directly. We do not store or re-sell that information.

When you first come in to our Salon, we’ll take you through our formal booking process where you can give your express wishes on how your data is used.

Under the new General Data Protection Regulation 2018 (GDPR) and Fair Processing Notice, SootyPaws uses your personal information to;

  • Provide yourself and your dog with the correct care, grooming process and products and services.
  • To comply with the law and maintain its legal obligations, (including but not limited to the reporting of suspected contagious
    disease and accident incidents).
  • To contact you regarding your appointment arrangements, collection times and any other duty of care matters whilst your pet is in the salons care.
  • To safeguard your dogs well-being, in some cased your own and pets personal details will be shared with your own or SouthMoor vets, should the instance arise where your dog requires medicating or medical attention whilst being groomed.
    To meet regulatory and audit requirements by local authorities, the Pet Federation Industry and UK legislation.

The types of personal data we collect and use;

  • Full name, home address, home and mobile telephone numbers, email address, your dogs name, age, breed type, vaccination details, health history, grooming history, grooming behaviour, if microchipped and insured, vets name, full contact details.

Your data is not shared with the salons suppliers or third party suppliers for marketing purposes.

Questions or data requests

If you have any questions about our policies please contact us at: louise@sootypaws.co.uk, or in writing at: SootyPaws, Prospect Hill, Slapton, TQ7 2PN

See a full price list for SootyPaws dog grooming services Price list

See a full price list for SootyPaws pampering services Price list

I spoke to Louise about grooming my rescue dog Teddy who is still extremely nervous when being handled, but has a very thick coat that needed a professional groom. Louise spent the first 30 mins just talking & petting Teddy to get him as calm as possible and used a body bandage technique to make him feel more secure. This method worked! and Teddy even had a bath!! He looked fantastic after and is now much more comfortable for the summer. I can now feel relieved that Teddy will be able to be groomed with the minimum stress to him. I will however only be visiting Louise at Sooty Paws for his future treatments....

Tracy (and Teddy a Turkish Rescue dog), Weston Super Mare read more

More SootyPaws testimonials

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Please get in touch

To ensure my clients dogs safety and well being, it is not possible to answer the phone when grooming. Please do leave a message, email or text as I do want to hear from you! and I promise to call you back as soon as safely possible, normally early morning around 8.30am, midday or early evening and certainly within 24 hours. Thank you for your understanding and patience.

Best wishes,

Lou

This form collects your name, telephone number and basic details about your dog so that SootyPaws can better understand your grooming requirements before contacting you. Please check the Privacy Policy for details of how SootyPaws protects and manages your data.

Contact

Telephone: 01548 580 496
Mobile: 0780 858 3031
louise@sootypaws.co.uk

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Opening

  1. Monday 9am-6pm
  2. Tuesday 9am-1pm
  3. Wednesday 9am-6pm
  4. Thursday 1pm-5pm
  5. Friday 9am-1pm
  6. Saturday 9am-12pm, Consultations only
  7. Sunday Closed

Find

Prospect Hill, Slapton, TQ7 2PN

City & Guilds Qualified British Dog Groomer's Association PIF - Pef Industry Federation

Reiki 2nd degree
USUI system therapist